Question 1

Where can the Essential Grill be installed?

Accepted Answer

The Essential Grill can be installed only on the Essential 30" Cabinet. Detailed instructions are provided in the Installation Guide included with the appliance.

Question 2

What material is the Essential Grill made of?

Accepted Answer

The Essential Grill is constructed from Stainless Steel 430 and 304, both of which are rust-resistant and a great material for outdoor use.

Question 3

Is the Essential Grill easy to maintain?

Accepted Answer

Yes. The Essential Grill is built with high-quality, durable Stainless Steel 304 and 430, making it easy to clean and maintain. For full details, please refer to the Maintenance and Cleaning section of the Installation Guide.

Question 4

Does the Essential Grill require a professional contractor for installation?

Accepted Answer

The Essential Grill should be installed by a licensed gas fitter, particularly for the Natural Gas model. Improper installation of gas appliances can be hazardous. Before each cooking session, users should ensure there are no gas leaks and that the appliance is operating safely.

Question 5

Are all installation manuals included with the Essential Grill?

Accepted Answer

The Essential Grill includes a printed installation manual in the packaging. You can also access the digital version on the NewAge Products website at https://newageproducts.com/support-hub/

Question 6

What is the warranty on the Essential Grill?

Accepted Answer

When installed, operated, and maintained according to the instructions, the Essential Grill is covered under NewAge’s limited warranty. For full details, please review the NewAge Warranty Policy. If you have any additional questions, please contact our Customer Service team at 1.877.306.8930.

Question 7

The burner goes out when set to low, what should be done?

Accepted Answer

Check that the gas supply is functioning properly. Ensure the main shut-off valve is open and check that the supply hose is not pinched. For additional guidance, please refer to the Troubleshooting section of the Installation Guide.

Question 8

The burners produce a yellow flame and emit a gas odor. What should I do?

Accepted Answer

If the burner produces yellow flames, the oxygen flow may be restricted due to spider webs or other debris. Please consult the Troubleshooting section of the Installation Guide for further details.

Question 9

Where can the Essential Side Burner be installed?

Accepted Answer

The Essential Side Burner is designed for installation on 15" Essential Cabinets. Installation instructions are included in the guide provided with the appliance.

Question 10

What materials is the Essential Side Burner made of?

Accepted Answer

The Essential Side Burner is constructed from rust-resistant Stainless Steel 304 and 430, making it ideal for outdoor use.

Question 11

Is the Essential Side Burner easy to maintain?

Accepted Answer

The Essential Side Burner is made of durable and high-quality materials such as Stainless Steel 304 and 430, which make it very easy to clean and maintain. Please refer to the Maintenance and Cleaning section of the Installation Guide for more information.

Question 12

Does the Essential Side Burner require a professional contractor for installation?

Accepted Answer

The Essential Side Burner should be installed by a licensed gas fitter, especially for the Natural Gas version. Gas appliances can become hazardous if they are not installed properly. Before each cooking session, users are required to ensure there is no gas leakage and the appliance is functioning properly.

Question 13

Are all the installation manuals included with the Essential Side Burner?

Accepted Answer

The Essential Side Burner has a printed installation manual included in the packaging. Alternatively, you can access the installation manual on the NewAge Products website at https://newageproducts.com/support-hub/

Question 14

What is the warranty on the Essential Side Burner?

Accepted Answer

When installed, operated, and maintained according to the instructions, NewAge provides a limited warranty for the product. Please read through the NewAge Warranty Policy. In case of any additional questions, contact Customer Service at 1.877.306.8930.

Question 15

What materials are used for the Essential Outdoor Kitchen cabinets?

Accepted Answer

The Essential Outdoor Kitchen cabinets are made of powder-coated aluminum, providing durability against everyday use.

Question 16

Are the Essential Outdoor Kitchen cabinets stain-resistant?

Accepted Answer

The Essential Outdoor Kitchen cabinets are resistant to stains like coffee, wine, mustard, BBQ sauce, and everyday kitchen products.

Question 17

Do the Essential Outdoor Kitchen cabinets scratch easily?

Accepted Answer

The Essential Outdoor Kitchen cabinets have been tested and proven to be durable against scratches and everyday use. Avoid scratching with sharp objects.

Question 18

How do I clean the Essential Outdoor Kitchen cabinets?

Accepted Answer

Use a damp, clean cloth. No harsh chemicals should be used to clean the cabinets.

Question 19

Are the Essential Outdoor Kitchen cabinets UV-resistant?

Accepted Answer

Yes, the Essential Outdoor Kitchen cabinets are UV-resistant.

Question 20

Are the Essential Outdoor Kitchen cabinets durable against harsh weather?

Accepted Answer

Yes, the Essential Outdoor Kitchen cabinets are durable against harsh weather.

Question 21

Are the Black Classic Outdoor Kitchen cabinets free from harmful chemicals?

Accepted Answer

Yes, the cabinets are free from harmful chemicals such as lead, cadmium, and phthalates.

Question 22

What materials are used for the Essential Outdoor Kitchen Drawers?

Accepted Answer

The Essential Outdoor Kitchen Drawers are made of Stainless Steel 430 and 304, which are rust-resistant and ideal for outdoor use.

Question 23

Are the Essential Outdoor Kitchen Drawers stain-resistant?

Accepted Answer

The Essential Outdoor Kitchen Drawers are resistant to stains like coffee, wine, mustard, BBQ sauce, and everyday kitchen products.

Question 24

How do I clean the Essential Outdoor Kitchen Drawers?

Accepted Answer

The drawers are made of durable Stainless Steel 304 and 430, making them easy to clean and maintain. Refer to the Maintenance and Cleaning section of the Installation Guide.

Question 25

Are the Essential Outdoor Kitchen Drawers durable against harsh weather?

Accepted Answer

Yes, the Essential Outdoor Kitchen Drawers are durable against harsh weather.

Question 26

What is the warranty on the Essential Outdoor Kitchen Drawers?

Accepted Answer

When installed and maintained according to the instructions, NewAge provides a limited warranty. Please refer to the NewAge Warranty Policy or contact Customer Service at 1.877.306.8930.

Question 27

What is the load bearing capacity of the drawer?

Accepted Answer

The drawer can bear up to 70 lbs and the drawer top can bear up to 190 lbs.

Question 28

What materials are used for the Essential Outdoor Kitchen Sinks?

Accepted Answer

The Essential Outdoor Kitchen Sink's Bowl is made of Stainless Steel 304 and other Sink parts are made up of Stainless Steel 430 , which is rust resistant and great material for Outdoor use.

Question 29

Are the Essential Outdoor Kitchen Sinks stain-resistant?

Accepted Answer

The Essential Outdoor Kitchen Sinks are resistant to stains like coffee, wine, mustard, BBQ sauce, and everyday kitchen products.

Question 30

How do I clean the Essential Outdoor Kitchen Sinks?

Accepted Answer

The Essential Outdoor Kitchen Sinks is made of durable and high-quality materials such as Stainless Steel 304 and 430, which makes it very easy to clean and maintain. Please refer to the Maintenance and Cleaning section of the Installation Guide for more information.

Question 31

Are the Essential Outdoor Kitchen Sinks durable against harsh weather?

Accepted Answer

Yes, Essential Outdoor Kitchen Sinks are durable against harsh weather.

Question 32

What is the warranty on the Essential Outdoor Kitchen Sinks?

Accepted Answer

When installed, and maintained according to the instructions, NewAge provides a limited warranty for the product. Please read through the NewAge Warranty policy. In case of any additional questions or queries contact our Customer Service team at 1.877.306.8930 .

Question 33

Is the faucet included along with the Essential Outdoor Kitchen Sinks?

Accepted Answer

Yes, the faucet is included along with the Essential Outdoor Kitchen Sinks.

Question 34

Is the faucet certified?

Accepted Answer

Yes, CUPC & NSF61 & NSF372 Certified.

Question 35

Are the Essential Outdoor Kitchen Sinks certified?

Accepted Answer

Yes, CUPC Certified.

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