Question 1

How many design collections exist to choose from?

Accepted Answer

There are three main design collections for the sofas and complementary furniture items. There is also a group of universal furniture pieces that can be mixed and matched with different collections.

Question 2

What materials are being used for outdoor furniture construction?

Accepted Answer

All outdoor furniture frames and structural components are made of 304 stainless steel, powder-coated aluminum, premium grade A natural teak, woven rope, or PVC wicker.

Question 3

Do the outdoor furniture items come assembled, or will we need to put them together?

Accepted Answer

Most of the furniture is knockdown, but some are fully assembled with minor setup steps; please check with Customer Service while ordering. The knockdown furniture could be assembled by the customer by following the instructions provided in the manual.

Question 4

Are the outdoor furniture components rustproof?

Accepted Answer

Yes, all the outdoor furniture metal components are outdoor-rated by being made of rustproof materials and manufacturing processes like 304 Stainless Steel and powder-coated aluminum.

Question 5

Do the outdoor furniture collections offer the modular sectional sofa configuration?

Accepted Answer

Yes, all NewAge Products outdoor sofa collections are having a modular design and can be configured for multiple seating capacities. Only the Monterey sofa collection contains the corner unit to build the L-shaped seating configurations.

Question 6

Are NewAge outdoor furniture items designed according to the ergonomic standards?

Accepted Answer

Yes, all NewAge outdoor furniture products, specifically the sofas and the chairs have gone through the comprehensive ergonomic studies, analysis, and evaluation processes to ensure all the specifications are according to the human factors and body dimensions standards.

Question 7

What is the furniture design style of the NewAge outdoor furniture?

Accepted Answer

The Monterey collection has a modern and contemporary design, while the Rhodes and Lakeside collections offer transitional design styles.

Question 8

How can the teak components be maintained?

Accepted Answer

NewAge outdoor furniture uses premium Grade A teak, and to maintain the quality of the teak, customers can use natural teak oils, which are recommended in the installation manual.

Question 9

Are NewAge teak surfaces stain-resistant?

Accepted Answer

The natural teak material is not stain resistant, so any liquid like water should be cleaned immediately from the teak surface using the soft cloth as per the instructions explained in the installation manual.

Question 10

Can I change the sofa configuration in the future by adding extra seats to the sectional set?

Accepted Answer

Yes, the modular design of all NewAge sofa collections enables customers to reconfigure their sectional sofa sets by adding the desired seat and back modules in addition to the legs.

Question 11

Are there any special tools required to build the furniture

Accepted Answer

The entire furniture collection is designed to be bolted, and no specialty tools or modifications are required.

Question 12

How do I clean and maintain the outdoor patio furniture?

Accepted Answer

Yes, there are different ways to care for and maintain the furniture based on the materials. Make sure to read the care and maintenance instructions in the IMs.

Question 13

Do your Outdoor Furniture comes with a warranty?

Accepted Answer

Yes, NewAge outdoor furniture comes with a warranty for the different materials used.

Question 14

What is the main difference between the Rhodes and Lakeside sofa collections?

Accepted Answer

The only difference between NewAge Rhodes and Monterey collections is having woven rope and wicker backrest and the front wicker accent seat base in Lakeside sofas comparing to the fully teak or aluminum-teak structure of Rhodes sofas.

Question 15

What are the different sizes of sofas available in the Rhodes and Lakeside collections?

Accepted Answer

There are three sizes in the Rhodes and Lakeside collections, which are the chair, love seat, and 3-seater sofa.

Question 16

What are the additional furniture items that can be paired with the Rhodes and Lakeside collections?

Accepted Answer

The Rhodes sofas can be paired with a coffee table, side table, ottoman, and umbrellas.

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